Категория кейсов: Promo
Sendyman — Architecture & Development of a Cross-Border Logistics Marketplace
Sendyman is a marketplace-style web platform that connects people who need to send parcels with travelers willing to deliver them along their route.
We built a two-sided logistics system with dynamic route matching, international shipping logic, and a dispute resolution mechanism.
The platform enables:
- Senders — to find flexible and affordable delivery options
- Travelers — to monetize their routes
- The system — to automatically manage statuses, ratings, and transaction security
Business objective
To build a scalable peer-to-peer delivery platform that:
- increases liquidity through flexible search;
- operates across international scenarios;
- minimizes risk via a dispute resolution system;
- allows couriers to see potential earnings before confirming a route.
Solution architecture
Demand side (Sender / Customer)
- Parcel creation (type, dimensions, fragility)
- Photo upload
- Date selection
- Flexible search (± dates, radius)
- Chat with the courier
- Delivery confirmation
- Rating and tips
- Dispute creation
Supply side (Courier / Traveler)
- Route creation
- Transport selection (plane, car, train, ship)
- Capacity limits (5 slots)
- Dynamic earnings calculation
- International restrictions by cargo type
- Ability to save a route as a draft
Marketplace core
- Dynamic matching engine
- Alternative search when no matches are found
- Escrow-like delivery confirmation flow
- Rating system
- Built-in tips
- Dispute management integrated into chat
- Internal currency and referral program
- Real-time notification system
Key features
- Two-sided logic (sender / traveler)
- Flexible fallback search (dates and geography)
- International delivery
- Cargo type restrictions
- Dynamic earnings preview
- Full lifecycle: from order creation to dispute resolution
- Trust system (ratings + reviews + tips)
- Progress protection (drafts)
Result
Sendyman is an example of how we design complex two-sided marketplace systems, not just interfaces. We built a peer-to-peer delivery platform with dynamic route matching, international logic, courier earnings calculation, and built-in confirmation and dispute systems.
The result is a scalable logistics ecosystem, ready for growth and expansion into international markets.